La Frontera, the hospitality/events division at Dallas Baptist University, needed a digital platform to streamline their Banquet Event Order (BEO) process. The goal was to move away from manual paperwork and spreadsheets, creating a centralized, efficient web-based system tailored to their workflow.
The Challange
The previous BEO process was fragmented and manual, leading to delays, errors, and communication breakdowns between staff and clients. The challenge was to design a secure, intuitive, and scalable solution for event scheduling, approvals, and reporting—customized to the university’s operational needs.
Our Approach
We worked closely with the La Frontera team to map out their full event workflow. Leveraging WordPress, Elementor, and Crocoblock JetEngine, we developed custom post types, user roles, and dynamic dashboards. Features included real-time event tables, automated notifications, Google Maps integration, and exportable reports—ensuring both ease of use and robust data handling.
The Outcome
The new BEO system dramatically reduced manual work, improved accuracy, and gave staff real-time visibility into all event operations. Setup times were shortened, errors decreased, and the team could focus more on delivering exceptional events rather than handling paperwork. The system’s flexibility has allowed for ongoing improvements and scalability.